Requesting a Transcript or Records


    Access to student records will be granted according to the Federal Educational Rights to Privacy Act (FERPA) and Plano ISD policies FL (Legal) and FL (Local) for student records.

    Once a graduate has turned 18 years of age or is in a post-secondary setting the parent may not request records of any kind. The Federal Law will allow us to accept a parent signature in lieu of the student only when that parent brings in the most current 1040 tax form showing that the student is still a dependent for tax purposes.

    • NOTE - Diplomas are considered ceremonial documents, not a district record. The high school transcript, academic achievement record (AAR), is the official record of achievement and graduation.  If you need an actual diploma for framing, you would need to contact the office manager at the senior high school you graduated from, and they will put you in touch with the company that produces the ceremonial certificates and class rings.  (This process can take longer than 4 weeks.)
  • ADULT or PAST Plano ISD Students - or past students in 11th & 12th grade at ANOTHER School District (NOT PISD)

    • Requests can be submitted for transcripts, health records and proof of enrollment.
    • In accordance to Texas Education Agency guidelines, certified/official transcripts cannot be given to an individual. 
      • Certified/Official transcripts can only be sent directly from Plano ISD to an agency, business, college, or university. 
      • You must provide complete addresses. (This includes the Name of the Institution and/or person, Street Address or PO box, City, State, and Zip Code.)
    • Proper identification is required for all requests. 
      • A valid picture ID is required to pick up transcripts or records.  
        • Information on the ID presented at pick up must match the information submitted on the request form. (If you authorize someone other than yourself to pick up your records, you must provide their complete valid photo ID information on the form when you fill it out.)
    • ACT/SAT scores are not included on the transcript.  You will need to contact College Board or ACT to obtain your scores.
    • If you would like your state test scores (ex: TAAS, TAKS, STAAR), please select "Yes" to the question "Include test scores with transcript?".
    • It may take 5-7 business days to process your request. 
      • Requests are fulfilled in the order that they are received, with no exceptions.
    • When requesting copies from a students cumulative folder, the district Open Records Fees apply according to Plano ISD policy.

    Transcript & Record Request Form - This is an online form and will be submitted electronically to us - no need to print.

  • PAST Plano ISD Students / School Aged (K - 10th grade)

    • If your student has left the district, you will need to contact the school where your child would be attending if he/she had continued attending Plano schools.  

  • Plano ISD Students - CURRENT STUDENTS

    • Request for an Official Transcript to be sent to college or universities must be made through Naviance.
      • Note: If you have completed your coursework and are awaiting graduation, you will no longer have access to Naviance.  Please use the form for Past Students/Adults.
    • Personal copies can be obtained at the school's registrar's office.
    • Please contact your child's school for other records or go to the Parent Portal.
    • If your student has left the district, you will need to contact the school where your child would be attending if he/she had continued attending Plano schools.