If you have microphone issues in Raz Kids...
Sometimes students will inadvertently close out or say no to the permission pop-up that allows the microphone in Raz Kids. If that happens, follow these steps.
- Click the 3 dots menu at the top right –> More tools -> Clear browsing data
- Click Advanced
- Leave time range at all time
- Other options: check all EXCEPT passwords, auto-fill form data, and media licenses
- Click Clear data
That will refresh the browser. Close the browser and then restart. Be sure to enable the microphone when you get that option.