• Zoom Premium for Teachers & Librarians

    zoom pisd Plano ISD has premium Zoom accounts for teachers and librarians. Look for the "Zoom (PISD)" app in your Webdesk. (Don't see it? Contact the Help Desk 28767). If you do not see "Licensed" next to your name in Zoom, follow these directions to activate your new premium account Instructions for Switching to PISD Premium Zoom Account See also "Zoom Premium FAQs" below.

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  • Tech Check

    Get the most out of your professional learning by making sure you can see and hear the instructor. Use this link to test your device before attending a Zoom meeting. 

    Zoom Test Link


  • Zoom Meetings

    Zoom is an online meeting platform that lets you connect with other users who also have access to Zoom inside and outside of the school district.

    • Zoom on a district desktop/laptop - install the client version from the App Depot (See instructions below)
    • Zoom on a Chromebooksee these instructions on the Zoom website
    • Zoom on a personal computer - you can either install the client version via the Zoom website OR access the web version via the Zoom app in Webdesk
    • User limit: 100 (Basic) 300 (Licensed)
    • Time limit: 40 minutes (Basic)
    • Chat, share your screen, and record a Zoom meeting. Note that some of these features can only be accessed/activated by the Zoom host/co-host.
  • Zoom Settings - initial setup

    Open step-by-step instructions here: Zoom Initial Setup

  • How to get Zoom (install & sign in)

    On a Desktop on the PISD Network

    Get the most out of Zoom by installing the client version. Here's how:

    1. Install Zoom from the App Depot located on your desktop.

    app depot

    2. YOU MAY OR MAY NOT SEE THIS POP-UP DEPENDING ON YOUR SETTINGS. During the installation, if you see this window, check “Remember my choice . . .” then click on Launch Application.

    launch zoom

    3. Once the installation is complete, click OK. A shortcut will automatically be added to your desktop. 

    zoom desktop icon

    4. Sign in with Google using your PISD credentials.

    On a district-issued laptop

    Option 1 - Desktop client version

    Same as above however you MUST be on the network in order to install apps on the PISD network. So bring your laptop to work to install it.

    Option 2 - Web version

    Use the web version of Zoom by launching the Zoom app from Webdesk. Sign in with Google using your PISD credentials.

    On your personal computer

    Option 1 - Desktop client version

    See instructions on the Zoom support page: https://support.zoom.us/hc/en-us/sections/200305583-Desktop

    Option 2 - Web version

    Use the web version of Zoom by launching the Zoom app from Webdesk. Sign in with Google using your PISD credentials.

    On a Chromebook

    To use Zoom on a Chromebook see these instructions on the Zoom website. See also our "Zoom Tips for Students" page. 

    On an iPad

    Install the Zoom iOS app. Sign in using your PISD Google account.

  • Start a Meeting

    Start a Meeting

    Start a meeting right away or start a scheduled meeting.

    Zoom on Desktop

    1. Open the Zoom app from your desktop (install via App Depot).

    zoom desktop app

    2. Sign in with Google.

    3. Click "Start Meeting", then "join with audio" to begin a meeting right away.

    zoom new meeting

    Zoom on Web

    1. Open the Zoom app from Webdesk.

    webdesk zoom app

    2. Sign in with Google.

    3. Click on "Host a Meeting" on the top right. 

    host a meeting

    Start a Scheduled Meeting on Zoom Desktop

    Click on Meetings at the top, select the meeting you want under "Upcoming", then click Start.

    start a scheduled meeting

  • Schedule a Meeting & Invite Participants

    Schedule a Meeting

    You can open either the Zoom desktop client (installed to your desktop via App Depot) or the Zoom web client (via Webdesk). See Scheduling a Meeting on the Zoom support page for more details on scheduling via the web. 

    1. From the Zoom desktop client (install from App Depot), click Schedule


    If you're using the client version of Zoom, notice the message that your scheduling settings have been synced to the web portal. This means that if you open Zoom from Webdesk (or directly to Zoom.com) your meetings will be there as well. 

    zoom synced to web portal

    2. Scheduling options

    • Topic: Enter a title specific to your Zoom session
      • Date & Time: Enter date and time of the scheduled event
      • Duration: Zoom Basic is limited to 40 min. It will cut you off after 40 min. 
    • Meeting ID: Generate Automatically or use Personal Meeting ID# (always use for instant meetings)
    • Security: Enabling a waiting room adds a layer of security allowing you to monitor who to admit. 
    • Video: Leaving the video off for the Host and Participants disables the webcam from being turned on upon entry. Users can always turn this back on. 
    • Audio: Allow participants to join via Telephone & Computer Audio so they have options.
    • Calendar: We suggest selecting Outlook so that you can easily invite participants via the calendar invite. The Outlook invite will pop up after you save the Schedule Meeting settings.
    • Advanced Options: Make the selections based on your preferences. For example, if you're conducting a training to a large group, you might want to disable join before host and enable mute participants upon entry. 
    • Don't forget to Save!

    zoom meeting settings

    If you chose to connect to a calendar, you will be prompted to sign into that account and it will open your calendar settings. This is where you can invite participants to the meeting. Or you can copy and paste the join link to an email. See more below.

    Invite Participants to the Meeting

    Invite participants either by copying the join link and emailing your participants or via the calendar event. Please do not post the URL to a published website as you might receive unwanted guests.

    Email Invite 

    1. Click on Meetings

    2. Copy Invitation

    zoom copy invitation

    3. Open your email, paste the invitation information, enter the participants' email addresses, then Send. 

    Zoom email

    Calendar Invite

    If you chose to connect to a calendar in the Zoom Meeting settings, you will be prompted to sign into that account and it will open your calendar settings. This is where you can invite participants to the meeting.

    zoom calendar invite

    On the Zoom web client, you can open the scheduled meeting and select the calendar in which to create a meeting event. Notice you can copy the meeting invitation to email participants here, as well. 

    zoom web calendar invite

  • Join a Meeting

    Zoom linked in email

    • It is likely that the meeting moderator sent you an email with the Zoom meeting link embedded in it. Open that email, click on the link, and Zoom will load for you. Be sure to have followed the Zoom installation steps above.

    Meeting ID

    • If you do not have the meeting hyperlink in an email but you do have the Meeting ID, then you can: 
      • Launch the Zoom app from your desktop. 
      • Click "Join a Meeting". 
      • Enter the meeting ID given to you by the moderator.


    • If you join a meeting in which you would like to only be a viewer and not verbally participate, check the boxes to turn off audio and video when joining the meeting. 

    join zoom meeting

  • Hosting

    The "Host" is the person who schedules and potentially starts the Zoom meeting. Here are options for sharing Host duties.

    • If someone needs to start the meeting before the host, you can check the option for participants to join anytime.
    • If you would like to provide alternative hosts to the meeting, you can add their email address to the option, however, if you are a licensed user, you can only add other licensed users (not basic account holders). Zoom page: Assign user(s) in your account to schedule meetings on your behalf
    • You can start the meeting as the host and then make another teacher the host, then leave the meeting.

    zoom hosting

  • Live Meeting - adjusting Zoom settings

    Adjusting Zoom Settings During a Live Meeting

    Chat Window

    • You can change who participants can interact with in Chat. Open the Chat window and click on the three dots. Participant Can Chat With: 
      • No one
      • Hosts and co-hosts
      • Everyone

    Choose the appropriate chat setting for the learning activity at any time during the live meeting.

    • Send a private message. Click on the dropdown box located in the bottom left corner after the word To:.
    • Everyone loves emojis! Hosts and participants can click on the greyed out smiley face to communicate with an emoji. (If you don't see it, be sure to enable it in your Zoom Settings beforehand). 

    Participants Window

    • Control the interactivity of your live session. Click on the three dots to open the following choices:
      • Ask all to Unmute
      • Mute Participants Upon Entry - this should be the default if you enabled this in Meeting Settings.
      • Allow Participants to Unmute Themselves - Make sure this is NOT checked as the default.
      • Allow Participants to Rename Themselves - attendance might be difficult is this is checked
      • Play Sound When Someone Joins or Leaves - This will alert you if a participant leaves the meeting.
      • Enable Waiting Room - Keep track of who is allowed in your meeting.
      • Lock Meeting - Keeps new participants from joining the meeting.
    • Waiting Room - Admit all your students at the same time by choosing “Admit All”. You can also send a message to students who are in the waiting room. Remind participants to write their first and last name as their screen name before you admit them to the meeting.

    waiting room

    • More Menu - Hover over a participant’s name to select specific action items applicable only to that participant.

    participant options

  • Tips for Students

    See the "Zoom Tips for Students" page on the left navigation pane.

  • Breakout Rooms

    Using Breakout Rooms

    Note: Only a Host or a Co-host has the ability to apply breakout rooms. Once breakout rooms have started, the host/co-host has the ability to jump in/out of any room. Watch the video below to see how to broadcast a message and set timers.  

    1. First, enable breakout rooms by going to your Settings and turning it on. 

    zoom settings

    In Settings, scroll down to find "Breakout room" and turn it on.

    zoom breakout room

    2. When you start a meeting, you will see the Breakout Rooms option on the bottom of the meeting screen. 

    breakout rooms

    3. Select how many rooms in which to place the participants, either automatically or manually. 

    Another option is to pre-assign them - How to pre-assign breakout rooms.

    Video on creating breakout rooms

  • Captions

    Automated Captioning

    Follow these directions to enable captioning in Zoom: Enable Captions in Zoom

  • Recording

    Recording & Saving Live Instruction

    See our step-by-step guide on Recording Live Instruction.

    The Zoom support page may also be helpful: https://support.zoom.us/hc/en-us/articles/201362473-Local-recording

  • Best Practices

    10 Ways to Secure Zoom

    10 ways to secure zoom file

    Best Practices for Securing Your Virtual Classroom


  • Zoom on Chromebook VS. Windows/Mac

    Zoom Comparison Chart (Chromebook vs Windows/Mac)

  • Zoom Support

  • Zoom Premium FAQs

    Frequently Asked Questions

    Q: What's the difference between a Basic Zoom account and a Premium Zoom Account?

    A: These new licenses offer greater functionality than the basic (free) accounts many of us have been using since remote teaching and learning started (Spring 2020). Among the enhanced features are cloud recording, dial-in phone numbers, increased participant capacity (300) and Single Sign On through Webdesk. Coupled with Zoom’s advanced noise-cancelling technology, break out room capability, and enhanced in-meeting management features (e.g. Mute All, Disable Chat, etc), we believe this tool is a welcome addition to our instructional technology toolbelt.

    Q: Does this mean we can no longer use Google Meet?

    A: Google Meet will remain available and viable for a variety of purposes. We love the convenience of Meet’s integration with Google Classroom. Google will soon (Fall 2020) place some limits on our version of Meet that may prevent it from being the most appropriate solution in some circumstances. Notably, all recordings made in our version of Meet will be given a “temporary” designation. They will expire in 30 days, can’t be downloaded and may not be shared outside of the organization. Those limitations may be OK in some cases, but not in others. Google is also making noise cancellation part of it’s premium package (that we don’t have), reducing participants to 100 (from 250) and will no longer be providing dial-in numbers for meetings.  

  • Install Zoom from App Depot

    zoom app depot

    Having issues with sound while on a work computer? Be sure to install the Zoom app from the App Depot. 

    Detailed instructions are in the section "How to get Zoom - install & sign in" below. 

    Update Zoom

    Make sure you have the most updated version of the Zoom app on your desktop. To find the version number, tap on profile > Help > About Zoom. If on a district laptop, you'll need to update via App Depot while on the network.

    Zoom update image

Summer 2020 Zoom Presentation